Don’t stick with the same old. Take control.

For the first time businesses in the UK can save money and improve efficiency by choosing SES Business Water as their water and waste supplier. Make your choice and switch your water supplier to take control now.

Switch your business water now   Existing customers wastewater switch

We are experiencing higher than normal customer contact via our phones and query mailbox due to the easing of lockdown restrictions and businesses reopening. 

We are working hard to respond to all customer queries.

Submit a read

Help us to make sure your bills are accurate by providing regular meter readings.  You can do this online by clicking here or by emailing your meter reading to  Please include your account number, date of the reading and if possible, a photo.

Please note that if a meter reading is supplied mid-month this will be reflected in your next bill.  We bill to the end of each month so your read will be used to estimate between the date of the supplied meter reading and the end of the month.


Covid affected premises

We understand that customers have been affected by the government lockdowns that have occurred due to Covid-19.  We have followed the Ofwat guidelines regarding the closure of businesses allowing a reduction in standing charges for the lockdown between 16th March 2020 and 31 July 2020.  Please note that metered consumption is chargeable.  The billing of all charges resumed from 1 August 2020 as per Ofwat guidelines.  To find out more about Ofwat guidelines, click here.

If you have informed us that you were closed, the reduction of standing charges should be reflected in your bill after 31 July 2020.

Coronavirus & lowering your bills

Click here to read our practical advice to help our customers.​


Following the Covid-19 pandemic we have our Customer Service Teams working remotely from home and will be operating on reduced opening hours. Our lines for a limited time will be open Monday – Friday 9am - 4.30pm.​

Switch your water provider to SES Business Water and save time and money

SMART Metering

Our SMART meter reading system keeps you on top of your water consumption, enabling you to identify leakage and unexplained usage.

Consolidated Invoicing

Receive one consolidated e-invoice for all your meters on all of your sites instead of lots of different bills at different times from different providers.

Charges Health Check

We can undertake an audit to identify inefficiencies in your water supply, including leakage detection and bill analysis.

My Account

Your consumption and spend is at your fingertips 24/7 with our online water management information and bill viewer services.

Switching to SES Business Water
couldn't be easier

Ready to take control?
Let us know you’d like to make the switch and we’ll do the rest. Change your water supplier today. 

Latest insights from SES Business Water


Innovation in the water industry

The opening of the non-domestic water market in April was the biggest change the water industry has seen since it was privatised in 1989.

Coronavirus: Latest update for our customers

With the situation changing so rapidly we want to reassure you that we’re still open as usual and ready to support you.

Alexander Hotels

Case Study: Alexander Hotels & Utopia Spas

SES Business Water delivers annual 2% saving and £30k billing error rebate for UK hotel group.