Don’t stick with the same old. Take control.
For the first time businesses in the UK can save money and improve efficiency by choosing SES Business Water as their water and waste supplier. Make your choice and switch your water supplier to take control now.
We are experiencing higher than normal customer contact via our phones and query mailbox due to the easing of lockdown restrictions and businesses reopening.
We are working hard to respond to all customer queries.
Submit a read
Help us to make sure your bills are accurate by providing regular meter readings. You can do this online by clicking here or by emailing your meter reading to Meterreadings@sesbusinesswater.co.uk. Please include your account number, date of the reading and if possible, a photo.
Please note that if a meter reading is supplied mid-month this will be reflected in your next bill. We bill to the end of each month so your read will be used to estimate between the date of the supplied meter reading and the end of the month.
Covid affected premises
We understand that customers have been affected by the government lockdowns that have occurred due to Covid-19. We have followed the Ofwat guidelines regarding the closure of businesses allowing a reduction in standing charges for the lockdown between 16th March 2020 and 31 July 2020. Please note that metered consumption is chargeable. The billing of all charges resumed from 1 August 2020 as per Ofwat guidelines. To find out more about Ofwat guidelines, click here.
If you have informed us that you were closed, the reduction of standing charges should be reflected in your bill after 31 July 2020.