About SES Business Water
Your local business water supplier isn’t your only option anymore. Make an easy move to SES Business Water for a water contract that saves you time and money.
Who we are
SES Business Water provides water and wastewater services for businesses across England and Scotland. We put our customers at the heart of everything we do, and we strive to provide the highest quality of service to each and every one of them. Our team are there when you need them, and they are dedicated to ensuring that the products and services we offer meet the unique needs of the wide variety of businesses we work with.
In the south east of England, we also provide a full range of home and commercial plumbing, central heating, drainage and home emergency care services via our sister company SES Home Services.
Why choose us?
Since the English non-domestic water market opened in April 2017, businesses located in England have been able to choose their water supplier, and we’ve been able to provide our services across the country. However, we were operating in Scotland’s open water market for a year before the English market opened, which means that our team has plenty of experience in helping businesses to switch to SES Business Water and providing them with excellent customer service.
We know that many businesses are looking for a straightforward way to manage their water supply, so they can concentrate on their core business activities. So whether your business is large or small, or has multiple sites, we’ve created unique services and solutions to take the hassle out of managing your business water.
Our customers
Our customers include major high street retailers, supermarkets, hospitality and leisure, local and national government, NHS, independent schools, manufacturing, food processing and an international airport. We have amassed vast customer service and operational experience exemplified by our Redhill based contact centre.
Our Values
These define who we are and guide our behaviour and actions as we work. We aim to demonstrate these values in everything we do.
Service
We put our customers first and take pride in our service delivery.
Commitment
We are passionate about our work, act responsibly and care about quality.
Innovation
We seek to improve our business, to be forward-thinking and to embrace change.
Compassion
We care about the effects of our actions and seek to make a positive impact on the community.
Collaboration
We are respectful, welcome diversity and are supportive of each other to achieve our goals.
Integrity
We are accountable, ethical and trustworthy.
Important information
SES Business Water is a trading name of Sutton and East Surrey Water Services Ltd., a company registered in England and Wales with company number 2446416. We hold water services and sewerage services licences awarded by the Water Industry Commission for Scotland (WICS) for Scotland and a water supply licence awarded by The Water Services Regulation Authority (Ofwat) for England and Wales.