When the non-domestic water market opened in April 2017, businesses gained the opportunity to choose their water supplier – but so far, it seems that few businesses have chosen to do so.

In the year since the English water market opened, more than 120,000 supply points have switched their water retailer. We spoke to over 700 small businesses – here’s what we found.

Research reveals that while small businesses view themselves as cost-savvy, most aren’t switching water suppliers, or other services.

A few weeks have now passed since the water market opened in England, and we’ve been busy helping customers to benefit from switching.

England’s water market is now open, meaning that an extra 1.2 million businesses now have the option to switch their water supplier. However, like many businesses, you may be wondering what switching suppliers could do for your business and whether it is worth your time. 

Industry figures have been published by MOSL, the central water market operating service, confirming the number of businesses submitting switch requests ahead of the commercial water market opening up in England.

From April, the non-domestic water market in England will see some of the biggest changes in decades as businesses can choose their water supplier. But in this evolving environment, what will stay the same?

Deregulation will be the biggest shake-up in the water industry in decades - and at SES Business Water, we know what it’s like to work within a competitive market. That’s because we already operate in the Scottish market, which has been open for competition since 2008.

An open water market will provide more transparency for business customers and will bring new product innovation including market trackers.

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In a few weeks, you’ll have the freedom to choose the right water supplier for your business, giving you the chance to benefit from better customer service, competitive pricing, and consider new products and services to meet your needs.